On the Front
Category: LTL Carrier Inspection
NMFC Rules and Requirements The National Motor Freight Classification (NMFC) is the freight "Bible" for motor carriers and contains rules, packaging requirements, approved freight descriptions, and freight class definitions for all commodities. Freight class of any commodity is determined based on the following: Density Load Ability and Handling Characteristics Value Susceptibility to Damage All carriers strictly require an accurate NMFC description, NMFC Item Number, and
Carriers today are very firm regarding adhering to the following requirements before they will consider a claim for approval. Upon arrival of the delivery driver, you must carefully inspect your freight for any sign of potential or obvious damage or shortage. The success of having your claim approved lies in your hands. • Damage: Prior to signing and dating the delivery receipt, clearly note in the presence of the driver that the shipment is damaged - DO NOT NOTE "SUBJECT TO INSPECTION." Take clear pictures of the damaged item(s), as carriers will require them to be filed with the claim, and be sure to keep the packing material for inspection by the carrier. The more you document, the quicker and more successful your claims resolution will be. • Shortage:
Just wanted to pass along one of those "rules" that the LTL carriers are now starting to focus on. Seems they are getting very technical these days with all of their tariff rules! In this particular case, the carrier has the right to change the classification based on the overall dimensions of the pallet vs. just using the NMFC for the product. That may seem unfair, but I always like to look at this from both sides. The carrier makes money off of selling space from A to B primarily. Due to the nature of what might ship, weight is a key factor, but it's the overall PCF (pounds per cubic foot) that matters and the carriers are much more diligent now about charging for the space they are providing. In the example below, the carrier can't maximize their payload with all this wasted space. So - please be aware of these things and advise your shipping departments to do all they can to "right-size" their shipment.
Have you noticed an explosion of reweighs and re-classifications with your freight? More and more shippers are voicing concern and it's become epidemic. More than half of the reweighs we investigate turn out to be carrier errors, and shippers have had enough of this mess. A lot of shippers have an exact process and because of this, they refuse to accept any reweighs. They weigh each skid on a certified, calibrated scale, print the scale ticket and attach it to the corresponding pallet being shipped. They are doing their part to be as accurate as possible. When reweighs happen in these situations, the onus should be put back on the carrier. The shipper should not have to waste their time proving the weight of their shipment. Carriers have been wrong on far too many reweighs recently. Yes, there are shippers out there who have no idea
Reweighs, Classifications, Inspections - Why are they happening, why does it seem like it's escalating recently, and what can you do about them! LTL carrier inspections resulting in reweighing shipments, re-classifying shipments, and adding accessorial charges is now epidemic, but before we get into how to avoid them it's necessary to understand a little history and to have an appreciation for the carrier side of things. LTL carrier profitability has always been under serious pressure due to an abundance of capacity and competition in the marketplace. The recent recession crushed margins for these carriers, but the recovery wasn't as kind to them as other modes. Most are still scrambling for market share and find price increases difficult, but one thing the recession taught us all was to be lean and be smarter. Technology